Business Solutions Seminar Series

Customer Loyalty: Profits, the Win Win Ratio

March 23rd, 2010

8:00 a.m. – 9:30 a.m.

M&I Bank – Eastland Branch

18811 East Valley View Drive – Independence, Missouri 64055

Speaker:  Wes Wingfield, Owner/Founder of Highest Ambition LLC

No Charge to Attend

How do you measure customer loyalty, how often do you do it, and what do you do with the results? Successful businesses typically see 80% of their business from 20% of their clients.  Wes Wingfield, Owner/Founder of Highest Ambition LLC, will lead a discussion on developing a Customer Loyalty Strategy to increase profitability. You will leave the seminar with key measurements for Building a Loyal Customer Base and steps to implement the strategy.

This seminar is brought to you by the Eastern Jackson County Economic Development Alliance and our Business Solution Series sponsor:

The Eastern Jackson County Development Alliance is comprised of the following organizations:  Blue Springs Economic Development Corporation, City of Grain Valley, City of Oak Grove, Independence Council for Economic Development, Lee’s Summit Economic Development Council, City of Sugar Creek, City of Buckner, City of Raytown, City of Grandview and Jackson County Economic Development. 

There is no charge for this seminar but advance registration is required.  For more information please call (816) 252-5777.